Call 911 if someone 1) threatens the use of violence or 2) becomes extremely angry very quickly and can’t seem to control their anger
There are two types of violent encounters we may have to contend with at some point in our lives.
1) Violent Attacks You Don’t See Coming: Prevention is the Key
The first is the unexpected, often explosive attack, such as from an armed robbery, car-jacking, or home invasion. This type of attack often happens so fast that we are powerless to do anything to stop it once it has started. In this instance, prevention is the key. Do not let yourself become a victim:
Have good situational awareness at all times, especially in parking lots and when going between your car and your home (Put your phone away, keep your head up and pay attention to your surroundings).
With all the security cameras in the parking lot, the Museum’s property screams, “If you are up to no good, leave.” Your home should, too. Keep your home well lit, your hedges trimmed low and your yard maintained.
Have a buddy system after dark. Try not to walk to your car alone after dark. Go with a friend.
Follow your instinct and if a situation does not feel right, get out of there.
2) Violent Attacks You Can See Coming: De-escalation is the Key
The second type of violent attack is much easier to avoid because we can usually see it coming. This type of attack happens when someone feels we cheated them or wronged them in some way. This is the classic road rage or a drunken bar fight.
Avoid dealing with inebriated individuals when possible. The Museum serves alcohol, and it is the bartender’s responsibility to cut off any individual who has had too much to drink.
Avoid aggressive driving habits.
Look for signs someone is losing control over their emotions such as yelling or shouting. If they are:
De-escalate the situation.
If you start getting angry, take a deep breath and try to calm down.
Do not start yelling or shouting back at them.
Let them vent and voice their opinion.
Make them feel that you value their opinion and that you are listening to what they are saying.
Empathize with or agree with what they say if you have to until you can get away from them.
If you have anger management issues, seek counseling so that you are not the cause of violent incidents.