Active Shooter

RUN - Get out of the building if you can

HIDE - Lock yourself somewhere safe if you cant get out

FIGHT - Fight with everything you have if you have no other choice

TO SAVE LIVES, BRING ELEVATOR UP TO 2ND FLOOR AND PUT A BENCH IN DOORWAY TO PREVENT IT FROM CLOSING, THEN LOCK DOWN THE SECOND FLOOR WITH THE LOCK DOWN CHAIN

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Bomb/Bomb Threat or Suspicious Object

  • Get as much information as possible (there is a bomb threat checklist under each phone in the building)

  • Report in person to Gregory or Security instead of using the radio on cell phone which may trigger the device

  • Security will call 911 using a land line

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Fire

  • Pull the nearest fire alarm pull
  • Leave the building and make sure all visitors are leaving with you
  • Don't use the elevator
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Gas Leak

  • Call Gregory, Joe or Al if you smell gas outside the kitchen
  • Don't turn on or off any light-switches or appliances 
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Medical Emergencies

  • Call 911 if it is life threatening, otherwise have Security call 911
  • Notify Security so they can send someone out front to wait on the ambulance to guide them to the location of the victim
  • Send someone to get the first aid kit, trauma kit or AED if necessary
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Missing Child

  • Declare "Code Adam" on the radio and phone intercom

  • Announce a description of the child on the radio and the phones

  • Security will lock the front door and remain the doors

  • All staff will search the building for 10 minutes

  • If the child has not been found in 10 minutes, call 911

  • If the child has been found and appears to be OK, give them back to their parents or guardians

  • If the child is with a person other than their guardians, we can not physically stop then but try and verbally stop then until the police arrive

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Power Outage

  • If the Museum does not have power, we are closed
  • Security should lock the front door
  • Staff should take their flashlights and search the building for visitors and escort them to the Hollis Gallery (main lobby)
  • We have emergency lighting but it will only work for a limited time and then shut off
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Severe Weather at Mayfaire or Outdoor Events

  • Gregory will make an announcement on each radio channel to turn to CHANNEL 1 (emergency channel). He will then give further instruction from channel 1. Stay off the radio unless you have critical information.

  • A Museum staff member (Pal if she is there) will make an announcement from Stage that we are closing the show due to weather and everyone should leave in an orderly fashion.

  • MayFerry drivers (passenger golf carts) shall tell visitors that we are closing the show as they make their final few rounds

  • Staff and volunteers shall walk, starting with the closest artists to them, and verbally tell artists and visitors that we are closing the show due to an approaching storm.

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Suspicious or Threatening Person

  • Call Gregory, Pal or Alex if available, otherwise use your best judgment as to whether we need to shutdown the 2nd floor or the entire Museum

  • If we shut down the 2nd floor and announcement will be made on the phone and radios that we are "shutting down the 2nd floor"

  • Security should turn off power to the elevator

  • Either Gregory or someone in Admin needs to lock the 2nd floor stairwell door, the admin door and tell Montessori to go on lock-down.

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Theft of Artwork

  • Call Curatorial Department to make sure they have not removed the artwork
  • Call Gregory so he can call the police to report the theft
  • Loren or Laura will inform the lender and the insurance company 
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Tornado

  • There are weather radios scattered around the building. When then alarms go off saying there is a tornado in the area, don't ignore it
  • If a tornado strike is imminent, get everyone to an interior room with no windows, preferably a small room such as the restrooms
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Vandalism

  • Report any vandalism to Security
  • Security will call 911 and fill out an incident report
  • Treat the area as a crime scene (do not disturb it)
  • Inform Curatorial if it involves artwork 
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Violent Person

CALL 911 IF THEY THREATEN THE USE OF VIOLENCE

  • De-escalate the situation
  • If you start getting angry, take a deep breath and try to calm down
  • Don't start yelling or shouting back at them
  • Let them vent and voice their opinion and that you are listening to what they are saying
  • Empathize with or agree with what they say if you have to until you can get away from them

 

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